Driving meaningful change through diversity and inclusivity, which inspire positive impact

Archipelago, the largest hotel operator in Southeast Asia, is strongly committed to fostering an inclusive and equitable work environment for everyone, including people with disabilities. With a network of over 300 properties across the region, Archipelago views diversity not just as an abstract ideal, but as a vital strength that fuels innovation and drives corporate excellence.

John Flood, CEO of Archipelago, highlights that a company’s success is measured not only by the quality of service it delivers to guests but also by its ability to provide equal opportunities for all employees. “We believe that building an inclusive and diverse team not only strengthens the company but also creates a wider social impact,” he explains.

This inclusive approach to employment welcomes individuals with various disabilities, including dwarfism, autism spectrum disorder, hearing and speech impairments, paraplegia, and visual impairments. They are offered opportunities across multiple departments such as Front Office, Finance, F&B Product, F&B Service, Housekeeping, and Engineering. Archipelago’s hotel brands including Aston, The Alana, Quest, and favehotel, actively recruit talent from diverse backgrounds to grow and thrive together in the hospitality sector.

Archipelago’s inclusive recruitment program operates in numerous locations, such as Jakarta, Tasikmalaya, Kuta, Mataram, Yogyakarta, Gorontalo, Jambi, Pamanukan, Bandung, and Sidoarjo. This broad reach aims to open more doors for people with disabilities to contribute meaningfully to the industry.

Beyond providing job opportunities, Archipelago offers dedicated support and training for employees with disabilities. Each property ensures accessible work environments and tailors training programs to meet individual needs. These programs cover job skills development, mentorship from experienced professionals, and company-wide education to raise awareness about the importance of fostering an inclusive and collaborative workplace culture.

Archipelago emphasizes that creating employment opportunities for people with disabilities goes beyond jobs. it is about empowering individuals to build confidence, independence, and a meaningful sense of purpose. The company’s core values of Compassion and Integrity underpin this mission.

Compassion drives the belief that there is always room to do good, and that true excellence is measured by the positive impact one has on others. Integrity is demonstrated through a consistent and responsible commitment to equal opportunity, making workplace inclusivity a genuine reflection of Archipelago’s values.

Through these initiatives, Archipelago not only creates a welcoming and inclusive work environment but also sets an inspiring example of leadership within the Southeast Asian hospitality industry.

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